Our dedicated staff will go the extra mile to ensure your satisfaction.
At Custom Prescriptions of Lancaster, we’re committed to making the prescription refill process as seamless as possible, while ensuring personalized care. Whether you need a prescription refill or are managing ongoing health needs, our team is here to help. You can request a refill online by submitting your RX number, name, contact information, and preference for pickup or delivery/mail. If you have any questions or need to speak to one of our pharmacists, you can call us or visit our pharmacy in Lancaster at 902 N. Duke Street.
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Note: For pet prescriptions, please include your pet’s name and your last name. For all requests, if your prescription is expired or otherwise unavailable, we will contact your veterinarian on file. This may result in a delay in your prescription.
To meet your expectations and ensure timely service, please make sure you have refills available on your prescription. If not, we recommend contacting your healthcare provider ahead of time, or you can allow us 3-5 days to reach out to them on your behalf for a new prescription.
As our compounded prescription medications are personalized, we ask that you contact us 3-5 days in advance to ensure we have everything in order. This allows us the time needed to ensure your medication is compounded accurately and prepared to meet your specific needs.
For expedited requests, please let us know the exact date you need your prescription, and we will do our best to accommodate. Please remember, we are open Monday through Friday from 8:30 AM to 6:00 PM and we are closed on weekends and holidays.
If you need your prescription shipped, please allow up to 10 days for delivery to ensure it arrives on time.
As your trusted pharmacist near Lancaster County, we’re dedicated to providing personalized care and attention, ensuring that your prescription refill process is smooth and efficient. Let us take care of your medication needs so you can focus on your health and well-being.
902 N. Duke Street
Lancaster, PA 17602
717-393-0519
Monday - Friday
8:30 am - 6:00 pm
902 N. Duke Street
Lancaster, PA 17602
Please fill out the form below to email your questions and comments to us 24 hours a day. A representative will respond to you via email or phone as soon as possible.
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